How can we help?

Two ways. Some skins are earned by reaching a score in a single run (you'll see "Reach 15" on the card). Others are bought with Narrows, the currency you earn from close calls — save up and buy them from the Skins menu. A few shelves unlock once you've earned enough Narrows over time.

Narrows are earned every run, especially from grazes (those "Narrowly!" near-misses). They bank between runs, and you spend them on skins. Every run earns some, so you're always getting closer to the next unlock.

Purchases are tied to your app-store account. Open the Skins menu and look for a "Restore purchases" option (in the store versions), or make sure you're signed into the same Apple/Google/Amazon account you bought with. If it still doesn't appear, email us with your order details and we'll sort it out.

Progress is saved on your device. Clearing your browser data, using private/incognito mode, or uninstalling the app will reset it. On the web, add Narrowly to your home screen to keep it stable.

The legendary reward for reaching a score of 100 in a single run — a spectacular black-hole transformation. It's extremely rare, so wear it with pride. The game keeps going past 100 for bragging rights and the leaderboard.

Tap the speaker icon in the top-left corner any time — it remembers your choice.

Yes. Narrowly has no accounts and stores your progress only on your device. See our Privacy Policy.

Please tell us! Use the assistant below or email support@narrowly.app with your device and what happened. Bug reports genuinely help.